The Subconscious Revealed Through Instant Messaging
I've found that while Instant Messaging is a more accurate way of communicating than emails or letters, the medium still allows for miscommunication. But upon deeper analysis, miscommunications usually occur because someone (simultaneously) sees both the subtext and the surface meanings, but there is confusion or mistrust over which is being intentionally expressed (ie which the receiver is responding to).
Because IMing is each person typing out their own lines of dialogue. The only things missing are the emotional affectations and the face to face observations of another human being. I think IM is the clearest medium for exposing subtext because each person is automatically paring down what he or she says to the essential, and what is said is presented in a manner that gives the receiver a tangible message with which he or she can digest in the needed time frame, and which can be referred back to. But written dialogue also leaves room for interpretation. At best, we use our natural intuition to derive the underlying meanings or motivations that people give away (if you listen to people talk, when they are lying or internally conflicted, you can often tell by dissecting their word choices and dialogue construction. Outside of the sociopathic personality, the Truth is ALWAYS present in our communications, even if we are not saying what we mean). At worst, we project our fears and anxieties in our interpretations.
Regardless, I find that if you are very careful of suppressing your own ability to project your inner self, Instant Messages can provide an incisive yet clear way to see the core from which people operate, through the manner and content of their communication, despite not allowing for the same visual and psychic cues of live conversation.